I have scratched together a living, in one way or another, as a writer for more than 50 years now. I was a free-lance writer during the early stages of the Vietnam War. I was the Southwest Division Overnight News Editor for United Press International back when UPI was a legitimate news gathering organization. Following that, I went to the Dallas Morning News where I became the first person to write about rock 'n' roll on a daily basis for a Texas metropolitan newspaper. I later became the News' entertainment editor. Following some stints with a couple of prominent PR firms, I had the extraordinary good fortune to team with two communications legends, Ken Fairchild and Lisa LeMaster, as part of one kick-ass media consulting/crisis communications team. That was followed by short stays with the City of Dallas, as its public information officer; the Dallas Northeast Chamber of Commerce where I had the good fortune to meet and work alongside some of this city's business and political titans; and editorial director for QuestCorp Media until that company went out of business. Now officially retired, concentrating on this blog.
I had to dash into a Super Target in Allen this morning to pick up a couple rolls of paper towels. That's all. Just a couple rolls of paper towels. A quick in and out. Or so I thought.
Maybe this time of year people are doing some heavy duty shopping. I realize that and have no problem with that. But ever single checkout line at the Allen store was three deep with customers rolling grocery carts that were so full that items were falling off the rounded tops. Meanwhile a couple of us, I spotted at least five other customers without even those little hand-held baskets just holding a couple of items in their hands looking for a line that would take under an hour to get through. Meanwhile, on either end of the store, were closed "express lines."
That's absolutely criminal and a horrible way to treat customers. Target should be ashamed of itself, but it's corporate executives are probably too busy celebrating their massive profit margins to worry that much about its customers. "Let them eat cake." Not only that, their Republican benefactors have now made sure they don't even have to pay their fair share in taxes. As long as they can keep their Republican lawmakers happy, why should they be concerned with such trivial matters as customer satisfaction? Fortunately, there's a shopping alternative that should open any day now just down the street and we call sing "Fare thee well, Target."